At First Americare Pharmacy, we prioritize efficient and dependable delivery services to ensure a seamless experience for our customers. Please take note of the following details regarding our delivery policy:
Delivery Options: We offer two convenient delivery options:
1. Standard Delivery: Orders will be processed and delivered within 2 days
2. Express Delivery: For urgent needs, we provide an express delivery option ensuring delivery within 2-6hours/ same day. 3. Additional charges may apply for express delivery.
Delivery Areas: We deliver to various regions within Abuja. If your location is not within Abuja kindly contact our customer support team for assistance.
Delivery Charges: Standard Delivery: Normal delivery charges applies here.
Express Delivery: Additional charges will be applied based on urgency and distance.
Delivery Process: • Upon successful order placement, you will receive a confirmation text /chat containing the order details.
• Our team will swiftly process your order and prepare it for dispatch.
• You’ll receive a notification or tracking information when your order is out for delivery.
• Our dedicated delivery personnel ensure your order reaches you in top condition and within the specified time frame.
Signature and Receipt: For certain medications or high-value items, a signature may be required upon delivery. Please ensure someone is available at the delivery address to receive and sign for the package. A receipt will be provided upon delivery.
Delivery Issues: Should any issues arise with your delivery, such as delays or damaged items, please contact our customer support team immediately. We’re committed to promptly investigating and resolving any concerns to your satisfaction.
Delivery Schedule: Our delivery services operate within the working hours of the pharmacy Which is 8:30 am to 9pm Mondays to Friday and weekends is from 1pm to 9pm
Note: • Delivery times may vary due to factors such as weather conditions or unforeseen circumstances. Your understanding in such cases is greatly appreciated. • All deliveries are subject to availability and compliance with our terms and conditions.
For further inquiries about our delivery policy, please feel free to contact our customer support team at 09099998904
Thank you for choosing First Americare Pharmacy. We aim to provide a convenient and reliable delivery experience for all your pharmaceutical needs.